Welcome to Spokane Dental Consultants, empower your business, with our expertise;
Lead team members in our organization have solid dental and some have medical backgrounds. We have literally “lived” the industry for 30+ combined years working at the various roles within these fields. We have amassed a wealth of experience and practical knowledge along the way. Members of our team have worked in every position, spanning from administrative duties to managerial responsibilities. Our team is dedicated to mastering every aspect of office operations.This speaks volumes about our commitment to excellence and the road to your success.
I started as an assistant, gaining firsthand insight into the day-to-day clinical operations, working closely with dentists and other staff members to ensure smooth patient care. After a few years, I transitioned to the front desk which provided me with a deeper understanding of patient interactions, scheduling, and administrative tasks essential for running an efficient practice. Having this type of on-the-job management training was priceless.
Working as a marketing coordinator, promoting the practice, attracting new patients, and maintaining a positive online presence was easier having the practical knowledge behind me. It honed my skills in communication, branding, and strategic planning. As a treatment coordinator, I really began to understand and embrace the responsibility needed for guiding patients through treatment plans, explaining procedures, and addressing any concerns they may have. This role also required me to have strong interpersonal skills and a comprehensive understanding of dental procedures and insurance policies. This position also gave me an understanding of some elements needed in the management role.
Handling billing and accounts payable, gave me great insight into the financial aspect of running a dental office, insurance claims, payment processing, and financial reporting. This experience has been invaluable in maintaining the financial health of the practices that I managed. The progression to practice manager really showed me what it takes to lead and oversee multiple aspects of dental office operations. From hiring and training staff to optimizing workflow and expanding the business. It takes a lot of retained experience to get the knack for strategic thinking and effective upper level management. I spent the last 10 years of my career in practice management.
With my consulting business, I have the opportunity to share this knowledge and experience with others in the dental field. I get great satisfaction from building a struggling practice into a successful or thriving practice. I believe that the unique perspective of our company gained from working our way up through the ranks, equips our customers with invaluable insights that will grow their practices. Our dedication to the practice and the breadth of knowledge in every aspect of dental office operations makes us a valuable asset to the industry. Because of this we are committed to passing it along and helping you fill in the blanks in your business. This formula is making significant impact, helping dental practices improve their efficiency, productivity, and overall success. We can’t wait to meet you. Cheers!!